Privacy Policy

Collection of Anonymized Data

When you visit our website https://reinfeincleanersberlin.de, we automatically collect non-personally identifiable data such as:

  • Geographical region

  • Device type

  • Operating system

  • Browser name and version

This data helps us improve our services and optimize our marketing strategies. We may share this anonymized data with third-party advertising platforms (e.g., Google Ads, Facebook Ads, LinkedIn Ads) to serve you targeted advertisements using cookies, pixels, and other tracking technologies.

Our use of such technologies may evolve over time, but your privacy remains a top priority. We will always handle your data responsibly and in compliance with relevant data protection laws.

Collection of Personally Identifiable Information (PII)

As an online platform helping you find cleaning services for your home or office, we collect personally identifiable information when:

  • You place a cleaning service order

  • You use our contact form

Information collected when placing a cleaning order:

  • Salutation

  • First and Last Name

  • Company Name (if applicable)

  • Email address

  • Phone number

  • Address of the property

  • Property size (to estimate service time)

  • Comments (optional)

This data is shared with our independent cleaning service providers only after an order is accepted — in an anonymized format (e.g., service type, location, property size) until full confirmation.

Information collected via contact form:

  • Salutation

  • First and Last Name

  • Phone number

  • Email address

  • Message content

Consent for Marketing Purposes

By using our services, you agree to our use of anonymized and personal data for:

  • Marketing purposes

  • Targeted advertising via third-party platforms

You can opt out of such marketing activities at any time. Simply contact us using the information provided below.

Sharing Data with Third Parties

We may collaborate with third-party marketing platforms like:

  • Google Ads

  • Facebook Ads

  • LinkedIn Ads

These services help us enhance our marketing reach and effectiveness. We do not share any personally identifiable information without your explicit consent.

Future Technologies and Flexibility

To stay innovative, we may adopt new tools or marketing platforms not listed here. Rest assured, we’ll continue to comply with GDPR and will notify you in case of significant changes to our data practices.

Accessing Your Data

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Withdraw marketing consent

  • Request data deletion

  • Object to data processing

To do so, please contact us at:

 reinfeincleanersberlin@gmail.com

Deleting Your Data

You can request your personal data to be deleted at any time, except where legal obligations (e.g., tax laws, KYC regulations) require us to retain it.

If deletion is possible, your data will be anonymized — e.g., replacing names with DELETED_CUSTOMER, and email with something like customer_12345@example.com.

 Request deletion by email: reinfeincleanersberlin@gmail.com

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